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Billing and Insurance

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Our Insurance Partners

At Mopani Medical—Wusakile and Malcolm Watson Hospitals—we believe healthcare should be accessible, transparent, and stress-free. That’s why we collaborate with a wide range of trusted health insurers to provide coverage that meets our patients’ needs. Whether you're insured or paying out-of-pocket, our billing team is here to guide you every step of the way.

1
LIBERTY
2
PRUDENTIAL
3
MADISON
4
CIGNA
a 1
MEDICAL SERVICES ORGANIZATION
a 2
ZAMBIA STATE INSURANCE CORPORATION
a 3
PREMIER SERVICE MEDICAL AID SOCIETY
4
MEDLINK
a 1
ORANGE (MLIFE)
a 2
ONE LIFE (METROPOLITAN)
a 3
CONTINUUM
4
NHIMA

Payment Details

Patients can make their payments at the Cashier’s Office using cash or the POS (card payment) machine. The process is as follows:

Step 1

Walk-in, non-registered patients must first go to the Cashier’s Office to pay the consultation fee.

  • General Practitioner (GP): ZMW 350 for the initial visit
  • Follow-up visit: ZMW 300
  • Fees for specialist consultations may vary.

Step 2 

After payment is made, the cashier will:

  • Issue a receipt
  • Generate a unique NRP number for the patient

Step 3

The patient is then directed to the Billing Office, where the Billing Officer will:

  • Record the patient’s details (full name, NRC/passport number, and address) in the Proclin system.

Step 4

The Records Clerk will prepare the patient’s file and hand it over to the doctor for consultation.

 

 

Electronic Payments

Patients who choose to pay electronically should submit proof of payment to the Accountant or Cashier. Once confirmed, an official receipt will be generated.

See banking details below

Payee : MCM WUSAKILE MINE HOSIPTAL

Bank Name : Zambia National Commercial Bank

Branch Name : Kitwe Business Centre

Account No : 5790934500573

Sort Code : 010245

Swift Code : ZNCOZMLUXXXX

Payee : MCM MALCOM WATSON HOSIPTAL

Bank Name : Zambia National Commercial Bank

Branch Name : Kitwe Business Centre

Account No : 5790934500977

Sort Code : 010245

Swift Code : ZNCOZMLUXXXX