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Frequently Asked Questions

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Wusakile Hospital – Frequently Asked Questions (FAQ)

1. Where is Wusakile Hospital located?

Wusakile Hospital is located along Kitwe–Ndola Dual Carriage Way, opposite Kitwe Showgrounds.

2. What are the hospital’s visiting hours?

• 12:30–13:30
• 16:30–17:30
Exceptions: Children’s Ward, Maternity, and Nursery have no visiting hours; visitation is strictly prohibited.

3. What services does Wusakile Hospital provide?

• General outpatient care
• Inpatient services
• Diagnostic tests, including ECG and laboratory tests
• Minor and major surgeries performed by specialists in different fields
• Emergency services

4. How can I book an appointment?

Appointments can be made by calling +260 212 249222 or visiting the hospital reception.

5. Does the hospital accept medical aid/insurance?

Yes, services are available to everyone, not only Mopani employees. Patients can access services through various medical schemes or on a cash basis.

6. Is there a pharmacy at Wusakile Hospital?

Yes, the hospital has an on-site pharmacy for patient convenience.

7. What should I bring for my visit?

• Identification (ID or passport)
• Medical aid card or insurance details
• Previous medical records, if applicable

8. Are emergency services available 24/7?

Yes, the emergency department operates around the clock.

9. How do I get test results?

The timeframe varies depending on the test, but results are usually communicated within 24 hours. Patients can collect results from the hospital or receive them via phone or email.

10. Does the hospital provide specialized care?

Yes, Wusakile Hospital provides specialized care across different medical fields, including minor and major surgeries.

Malcolm Watson Hospital – Frequently Asked Questions (FAQ)

1. Where is Malcolm Watson Hospital located?

Malcolm Watson Hospital is located along Accra Street, Town Center, Mufulira.

2. What are the hospital’s visiting hours?

• 12:30–13:00
• 17:00–18:00
Exceptions: Children’s Ward, Maternity, and Nursery have no visiting hours; visitation is strictly prohibited.

3. What services does Malcolm Watson Hospital provide?

• General outpatient care
• Inpatient services
• Diagnostic tests, including ECG and laboratory tests
• Minor and major surgeries performed by specialists in different fields
• Emergency care
• Maternity and child health services

4. How can I make an appointment?

Appointments can be booked by calling +260 212 441078 or visiting the hospital reception.

5. Does the hospital accept medical aid/insurance?

Yes, services are available to everyone, not only Mopani employees. Patients can access services through various medical schemes or on a cash basis.

6. Is there a pharmacy on-site?

Yes, Malcolm Watson Hospital has a pharmacy providing prescribed and over-the-counter medicines.

7. What should I bring when visiting?

• Identification (ID or passport)
• Medical aid card or insurance details
• Previous medical records, if applicable

8. Are emergency services available 24/7?

Yes, the emergency department is open 24 hours.

9. How can I get my lab or test results?

The timeframe varies depending on the test, but results are usually communicated within 24 hours. Patients can collect results at the hospital or access them via phone/email.

10. Does the hospital provide specialized services?

Yes, Malcolm Watson Hospital provides specialized care across different medical fields, including minor and major surgeries.